EMPIRES HISTORY: Five Questions for Dimitri Anastassov
Can you explain your business in more detail? What does pièces-et-monnaies.com offer?
pieces-et-monnaies.com is an online sales brand for numismatic products (collectible coins), both national and international. The website works in partnership with Mints (coin manufacturers) to offer many quality coins. Currently, pieces-et-monnaies.com has the privilege of being one of the eight authorized French resellers of the Monnaie de Paris. The website offers several types of products: limited mintage collectible coins in precious metals, face value coins for investors, collectible banknotes, bars/small bars, accessories for collectors, themed products, some under license, products from all countries worldwide, but mainly focused on the Eurozone, and medals and mini-medals for the general public.
What is the story behind the company's creation? What observation did you start from?
The founder and president of the company, Dimitri ANASTASSOV, founded the company in 2015, thus continuing a family passion. In 2020, the website was launched under the brand Pièces-et-Monnaies.com. As a pure player in the sale of collectible coins, the company has grown with a team of about ten people. The COVID-19 crisis and the war in Ukraine created a need to invest money in physical value, giving new appeal to the numismatics market. In three years, the company's revenue has grown from 350,000 euros to 3 million.
What are collectible coins? What is your vision of the profession?
These are coins not intended for circulation but struck in limited mintages, often in precious metal. Some can be colorized or shaped, meaning they are not circular as we usually see them. They sometimes concern specific licensed themes. Our vision is to democratize this collecting field as much as possible, especially among younger audiences.
What is the basis of your expertise?
We are constantly seeking to expand our catalog, which includes thousands of items, by trying to offer customers the best prices, especially for new releases. To achieve this, we negotiate with the Mints for the largest possible quantities of coins, which is not easy given the limited mintages. We also offer coins that are sometimes unique or no longer available on the market due to their popularity with collectors. We are also capable of evaluating coins to provide our clients with maximum information on the market's condition.
Who are your clients? How do you support them?
Our diverse product categories allow us to serve a wide range of clients. Some buy for investment purposes, others for a specific theme, or to complete collections within a theme. Our goal is to offer products that meet the demands of as many clients as possible. One of our priorities has been the implementation of an efficient customer service. As the origin of 90% of our client interactions, our aim has been to build trust by offering multiple communication options.
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