Logging into your customer account is now done from the product menu. You will find a login icon at the very top, above the search bar. You can also access it from one of our newsletters with the login link at the bottom of the page.

⁣⁢We can provide an estimate for your coins only if they are made of Silver or Gold.⁤⁣

You can contact us by email at: contact@pieces-et-monnaies.com and by sending us photos of the coins and as much detail as you have about them.

The majority of circulating 2€ coins are not worth more than 2€. Therefore, we do not buy back these coins.

All our products (excluding common 2€ coins) come with a certificate and an official mintage number provided with the product.

Yes, all our products have a legal guarantee of conformity. The legal guarantee of conformity is a warranty against all manufacturing defects when purchasing or receiving a product.

Beyond simply creating an account, it allows you to view your orders, modify your personal information, and take advantage of the loyalty program.

You can pay for your order by credit card, Paypal, or bank transfer.

We work with 2 different carriers for your order delivery:

GLS (For all orders totaling less than 150€)

• 6,95€ GLS Pickup Point
• 9,35€ Home Delivery

DHL

• From 15,87€ Home Delivery

Price update on 03/12/24

A table explaining product availability is accessible in your customer account. Pre-sale coins are mentioned on the product pages.

You can still contact our customer service at 01.84.60.40.88

Invoices are sent automatically by email. You can request a duplicate by email.

Contact us by email for more details on this subject.

contact@pieces-et-monnaies.com

In case of non-conformity, we cover the return shipping costs for the item concerned.

Refunds are issued via the same payment method used for the order (If it was a bank transfer, we will ask for your Bank Account Details)

An unsubscribe link is located at the very bottom of the newsletters. You can also send us an email.

You can contact our customer service by email or phone within 30 days following shipment. We will then handle your request.