⁣⁢RETURNS⁤⁣

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⁣⁢Our policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.⁤⁣

⁣⁢To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.⁤⁣

⁣⁢Several types of products cannot be returned. Perishable goods such as food, flowers, or magazines cannot be returned. We also do not accept products for intimate or sanitary use, hazardous products, or flammable gases or liquids.⁤⁣

⁣⁢Other items that cannot be returned:
* Gift cards
* Downloadable software
* Certain health and personal care products⁤⁣

⁣⁢To complete a return, you must present us with a receipt or proof of purchase.⁤⁣

⁣⁢Please do not send your purchase back to the manufacturer.⁤⁣

⁣⁢There are certain situations where only partial refunds are granted: (if applicable)
* Books with obvious signs of use.
* CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records that have been opened.
* Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.⁤⁣

⁣⁢REFUND (IF APPLICABLE)⁤⁣

⁣⁢Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision regarding the approval or rejection of your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.⁤⁣

⁣⁢LATE OR MISSING REFUND (IF APPLICABLE)⁤⁣

⁣⁢If you have not yet received your refund, please check your bank account again first.
Then, contact your credit card company, as there may be a delay before your refund is officially posted.
Next, contact your bank. There is often a processing delay before a refund is posted.
If after doing all of these steps, you still have not received your refund, please contact us at contact@pieces-et-monnaies.com.⁤⁣

⁣⁢SALE ITEMS (IF APPLICABLE)⁤⁣

⁣⁢Only regular priced items can be refunded. Unfortunately, sale items are non-refundable.⁤⁣

⁣⁢EXCHANGES (IF APPLICABLE)
We replace an item only if it is defective or damaged. If in this case you wish to exchange it for the same item, send us an email at contact@pieces-et-monnaies.com and send us your item to: Empires History, BP 70387, 54007 Nancy, France.⁤⁣

⁣⁢GIFTS⁤⁣

⁣⁢If the returned item was identified as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.⁤⁣

⁣⁢If the item was not identified as a gift at the time of purchase, or if the gift giver preferred to receive the item first to give it to you later, we will send a refund to the gift giver and they will know that you have returned the item.⁤⁣

⁣⁢SHIPPING⁤⁣

To return a product, you must mail it to:

⁣⁢Empires History, BP 70387, 54007 NancyFrance.⁤⁣

You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from it.

Depending on where you live, the time it may take for your exchanged product to reach you can vary.

If you are shipping an item over €75,, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.